U-FIX-IT Mission

Our Guiding Principle

“Love your neighbor as you love yourself”

Our Mission

When your appliance breaks we listen to your symptoms, we confirm and then we respond.
We give away what we know and go the extra mile to make sure the appliance part you take home is the part you need.

“We have it, or We’ll get it!”

Understanding Our Commitment to Customer Service

At U-FIX-IT, our commitment to customer service is at the core of our operations. We prioritize listening to our customers' needs and ensuring that we provide the most accurate solutions for their appliance issues. This approach not only fosters trust but also enhances the overall repair experience.

Our team is trained to diagnose problems effectively and guide customers through the repair process. By confirming the symptoms and providing the right parts, we empower our customers to tackle appliance repairs with confidence, knowing they have the support of knowledgeable staff behind them.

Locations and Accessibility

U-FIX-IT has strategically located stores to ensure easy access for our customers across various regions. Each location is equipped with a wide range of appliance parts and knowledgeable staff ready to assist with inquiries and repairs.

Our stores in Arlington, East Dallas, South Dallas, and Tyler are designed to provide convenience and accessibility, making it easier for customers to find what they need. We believe that proximity to quality service is essential for a positive customer experience.

Stay informed about the latest sales, product information, and updates from U-FIX-IT by signing up for our newsletter. This service is designed to keep our customers in the loop about promotions and new arrivals, ensuring they never miss out on an opportunity to save.

Subscribers to our newsletter receive exclusive content that includes tips for appliance maintenance, repair guides, and special offers tailored to their needs. By joining our community, customers gain access to valuable resources that enhance their experience with U-FIX-IT.

Why Choose U-FIX-IT for Your Appliance Needs?

Choosing U-FIX-IT means opting for quality service and reliable parts. Our experienced team is dedicated to ensuring that you receive the best possible solutions for your appliance issues, backed by our guiding principle of customer care.

We pride ourselves on our extensive inventory and ability to procure hard-to-find parts. Our commitment to either having the needed part or sourcing it for our customers sets us apart from competitors, making us a trusted partner in appliance repair and maintenance.